Proctoring Services
All online courses at Richmond Community College that involve students taking online exams require that at least one of the exams be proctored. The online course instructor will tell their students exactly which exams are required to be proctored. RichmondCC students have several options available in having their online exams proctored:
- On campus in the Academic Success Center (Hamlet (Conder Building) or Scotland County Campus (Morgan Center)
- Online with ProctorU
- In class with the instructor (if offered by the instructor)
On Campus in the Academic Success Center
Test-takers must present a valid photo I.D. when checking in with the ASC proctor for their test. Acceptable photo identification is a document with both a photo and a name, such as a driver’s license, state-issued identification card, passport, military, or school I.D.*
*A Richmond Community College student ID can be obtained from the reception center at either campus location for FREE.
NOTE: Your cell phone is needed to complete the two-factor authentication login process. However, personal electronic devices (i.e. cell phone, laptop, smart watches, etc.) are not permitted to be operational or for use during testing. Cell phones cannot be used as calculators. The ASC has standard and graphing calculators for use during proctored testing in accordance with each instructor’s testing guidelines.
HAMLET CAMPUS CONTACTS:
- Shevonne Lockhart at (910) 410-1755 or smlockhart@richmondcc.edu
- Teresa Meehan at (910) 410-1896 or tacaballero-meehan@richmondcc.edu
SCOTLAND COUNTY CAMPUS CONTACT:
- Jeffrey Dogan at (910) 410-1951 or jjdogan@richmondcc.edu
Online with ProctorU
ProctorU is convenient, allowing you to test online with a proctor from anywhere. ProctorU is free if scheduled 72 hours in advance. However, if scheduled within 72 hours an $8 fee will be applied, and if scheduled within 24 hours a $12 fee will be applied. Be sure to read the equipment requirements and test your equipment prior to testing to ensure you can complete your exams with no hiccups. For information or assistance, contact ProctorU at 1-855-772-8678 or the Director of Distance Learning Katelynn Arner at (910) 410-1761 or kdarner@richmondcc.edu.
How to Be Successful with ProctorU - Students
ProctorU is not compatible with a Chromebook. Please review the equipment requirements and test your equipment prior to scheduling an appointment with ProctorU. Please use your RichmondCC username and email address when creating a ProctorU account.
For Instructors Only
Academic Success Center
Click the appropriate semester below to access the proctoring form to send your proctoring information to the Academic Success Center. You MUST be logged into your RichmondCC Office 365 account to access the form. Please submit proctoring information to the Academic Success Center as soon as possible, but at least 24 to 48 hours in advance of open date for the administration of the proctored exam.
ProctorU
You can submit proctoring information to ProctorU by logging into your ProctorU account. If you have never used ProctorU before, you will have to create an account first. Please submit proctoring information to ProctorU as soon as possible, but at least one month in advance of the open date for the administration of the proctored exam.
ADA Testing Services
In the event special testing services are needed for a student, a formal request for special test administration must be submitted to the Academic Success Center at least 24 hours in advance.
Make-Up Test Form
Instructors administering make-up tests or exams through the Academic Success Center (ASC) need to complete the Make-Up Test and Examination Form and submit it when they drop off their test materials.
The form captures essential details, including instructor contact information, course name, student name(s), testing time limits, and the exam completion deadline. Instructors can also indicate whether they would like to be notified when testing is finished.
Additionally, instructors can specify permitted testing resources (such as notes, e-books, scratch paper, or calculators) and provide instructions for ASC proctors to follow during testing.
For students who require ADA accommodation, instructors should ensure proper documentation is submitted 24 hours in advance and coordinate with the ASC accordingly.
Once completed, instructors should bring the form with their exam materials and submit both to the Academic Success Center when arranging the make-up test. Students will be required to present a photo ID for all proctored exams.