RichmondCC is committed to protecting student privacy. We administer and enforce student privacy laws such as the Family Educational Rights and Privacy Act (FERPA) and the Protection of Pupil Rights Amendment (PPRA) . In addition, we provide technical assistance to help schools and school districts safeguard information about students. Students are informed of their rights to privacy in the “Access to and Release of Student Records (FERPA)” section of the RichmondCC Student Handbook and in the “Access to and Release of Student Records (FERPA)” document on the Student Consumer Information web page of the RichmondCC web site.

• The RichmondCC Distance Learning Student Manual advises students of the procedures in place to protect their privacy, identity, and personal information.

• RichmondCC takes all possible measures to protect the identity of students by requiring a secure and unique username and password for accessing any web-based college supported learning environment, such as Self-Service, Moodle, and student e-mail accounts. Students only have access to their own personal information when logged into web-based accounts.

• Students are advised through the Acceptable Use Guidelines in the RichmondCC Student Handbook not to share their unique username and password with any other persons to protect their personal information and privacy while using the college’s supported web-based systems.

• Students are advised that if a password reset is needed, they must complete the RichmondCC Password Reset found on the RichmondCC website. To maintain security, students are required to provide verification of identity before account information is released to change the password through entering their seven-digit RichmondCC student identification number or username, student first and last name, date of birth, and last four digits of their social security number

• Students have access to the RichmondCC Help Desk. To maintain security, students are required to provide at least two forms of identification before any student account information is released. Those forms of identification may include date of birth, home address listed with the College, and/or the student’s seven-digit RichmondCC identification number.