Service with a Smile: Students will learn basic customer service, merchandising and common retail processes, as well as how to assist customers from start to finish in a retail environment.
Topics
- Good vs. bad customer service
- How to resolve issues with customers
- Merchandising practices
- Retail processes
- Equipment operation
Class Details & Cost
CLASS IS FULL April 28 - May 15 | 10 a.m. to 12 p.m. Mondays & Thursdays | Lindsey-Petris Building, room 130, Hamlet Campus | Tuition is $70.
Fee waived for qualified students.