Here are some frequently asked questions about the new series for DeWitt Series ticket holders:

Why I am being offered the seats that I had for 2017-2018 and not the new seats that I have for 2018-2019?

For the inaugual season of the series, we had season ticket holders that decided to forego seats for the 2018-2019 DeWitt Series opting instead to purchase seats for the Fidelity Series. We wanted to reward them for their commitment to the DeWitt Series and not punishment them for having to make a decision between the two series. In order to be fair to everyone, we reverted everyone seats to the locations that they had for the 2017-2018 DeWitt Series. If you upgraded your seats between the two years, there is a good chance that you will still be able to get that upgrade the seats to the new location. Read below about UPGRADES.

Will the new series change the DeWitt Series?

The new series will allow a broader range of shows and genres to be represented in the DeWitt Series by moving the popular country shows to a separate series. We hope to return the DeWitt Series “to its roots” by offering more frequent Broadway shows, classical music, and more shows that appeal to a broad audience.

What shows will a part of the Fidelity Series?

As the title suggest, the series will feature shows in the country music and classic rock genres. The shows in the series will include major headlining shows, smaller up-and-coming artists, tribute and cover acts, and shows from the stars of the recent past.

Do you have to purchase both series?

No. Patrons can choose to purchase one series or the other, or both series. 

Will the Fidelity Series be reserved seating or open seating?

Reserved seating, based on this seating chart like the DeWitt Series.

Can season tickets holders purchase the same seats for the Fidelity Series that they have for the DeWitt Series?

Yes! We are giving DeWitt Series season tickets holders from the 2017-2018 Season until January 10, 2019 to purchase their same seats for the Fidelity Series or for the individual shows. After January 10, series or single show tickets will be still be available for the Fidelity Series but we are not able to guarantee that the same seats will be available after those seats open to the general public.

Can I get upgraded seats for the Fidelity Series?

In a process similar to the upgrade process for the DeWitt Series, patrons interested in purchasing season tickets for the Fidelity Series will be able to upgrade their seats once the January 10 deadline passes. Patrons will be able to select seats in one area for the DeWitt Series and in a completely different location for the Fidelity Series if they wish. 

Will my 2019 Fidelity Series location impact my 2019-2020 DeWitt Series seats?

No. After ticket locations are confirmed for the 2019 Fidelity Series, the two series will run completely indepentantly. You can choose completely different location for the two series.

The Cole Staff is ready to answer any questions that you have about the Fidelity Series and the DeWitt Series!

Cole Box Office: 910-410-1691